Think Again by Adam Grant

We would all probably like a conversational environment in which ideas were more vigorously and meaningfully exchanged. We imagine that there is (or was or could be) a time and place where people listen to each other, change their minds about various topics, and just generally appreciate the opportunity to share information and viewpoints. However, this is is such a rare exception that many people are reluctant to have a conversation without first ascertaining that their listener is already in complete agreement with them. This phenomenon is known as creating "silos," or forming "idea cults."

When confronted with differing points of view we veer toward one of three tendencies:

To preach - to prove we are right or that our cause is sacred

To prosecute - to prove someone else wrong or guilty

To politick - to look for approval

These tendencies turn out to be poor methods of persuasion. They nearly always cause a listener to solidify their position. There are more scientifically based approaches that might counteract the one-sidedness and blind spots of those conversational styles.

It turns out that information gathering or interviewing people about their convictions or opinions is a more effective way of eliciting a change. In a serious attempt to explain their own ideas, many people will find the gaps or flaws in their own logic and begin to reexamine those notions.

Recognizing that there are limits to persuasion and that we all need "time for our own confusion" is an excellent method for creating the space needed for change. Humans like to sort through information and draw their own conclusions. At least, most people think that they like to do this. If they feel less pressured, there is a greater chance that they will perceive they are moving through this process independently.

Methods that are good for learning to think are crucial to creating the kind of mind that has the flexibility to incorporate new information. No surprise - textbook reading and lectures are not the mainstay of these methods. People need practice in gathering information, recognizing legitimate and illegitimate sources, and looking at data from different angles.

People also require the personal and emotional support to develop something called Confident Humility. This is a mindset that helps us "improve ourselves rather than prove ourselves."

"Escalation of commitment" in spite of signs of failure is what an individual or an organization does when they want to save face or protect reputations. Despite mounting evidence that a thing is not going well, efforts are redoubled and problems are minimized or dismissed. On a personal level, this premature commitment can be a kind of identity foreclosure - closing ourselves off from options before we've had a chance to explore all the possibilities.

This nonfiction book is so good that I didn't want it to end. It felt more like a binge watch TV series was wrapping up than a nonfiction book was coming to an end. I will definitely be looking for what else Adam Grant has written.